Terms & Conditions

1. ARRANGEMENT OF SALE
1.1 ‘We’, ‘us’, ‘the company’ are JRLINTON.CO.UK LTD, 7 Priory Hill, Wembley, Middlesex, England HA0 2QF, UK and ‘you’, ‘the customer’ are the person detailed on the order receipt.
1.2 This arrangement becomes in effect the day we deduct the sale amount from your debit/credit card.
1.3 This arrangement includes any correspondence between you and the company and includes the products/services offered on our website.
2. PLACING AN ORDER
2.1 Browse our product range pages and select your chosen products.
2.2 Complete the order form in full and follow our detailed instructions on the website or call us on 08719769104 and select option 1 and our sales team will take your order.
3. NEXT STEPS
3.1 If the product you selected is in stock your order will be loaded on the system. Sytem stock updates are made every 5-8 hours, you may email or ring Customer Services to check the latest stock update. We will immediately deduct the price advertised for your selected products and charge this amount to your nominated debit/credit card, your purchased product(s) will then be dispatched to you.
3.2 In the unlikely event your selected product(s) has not arrived after 6 business days after we have confirmed your estimated delivery date please inform us immediately. The following action(s) will be taken:
3.2.1 You may opt to cancel your order, in which case we will refund the original payment amount or
3.2.2 Request that we fulfil the order with a replacement product(s) (subject to availability) providing you return a set of the product you received, should you receive two sets or
3.2.3 Allow more agreed time for your order to turn up – if the agreed time has elapsed then options 3.2.1 or 3.2.2 will be available to you.
3.3 Should you choose to opt for option 3.2.1 your refund will be processed within 5 days and credited to your nominated debit/credit card during the original order process.
4. IF YOU ARE NOT HAPPY WITH YOUR PURCHASE
4.1 You may return the product to us in its original/saleable condition within 35 days of the original order date after you have contacted our customer services team on 0871 976 9104 to obtain authorisation.
4.1.2 Providing your returned goods is in a saleable condition - a full refund will be authorised otherwise we will deduct up to 25% of the original sale value.
4.2 The 35 days return period gives you entitlement to a full refund (see 4.1 & 4.1.2 above),  a credit note or an exchange (UK only)
4.2.1 If you have opt for a refund this will be processed within 20 days of receipt of your returned goods. We regret that delivery charges cannot be refunded, we will deduct the initial credit card processing fee associated with your order.
4.3 Manufacturers will warrant the product from defects between 1 & 2 years (depending on manufacturer)
4.3.1 You may request for a replacement product – which will be dispatched to you (subject to availability) providing you were not satisfied with the original product.
5. BASIS OF SALE
5.1 Any typographical, clerical or any other error or omission in any sales literature price list or offer or any other documents issued by us is subject to amendment by us where reasonable in all the mentioned circumstances to do so.
5.2 You are responsible for ensuring there aren't any errors on your purchase receipt.
5.3 The pictures of any product may not be its true representation and colours may vary in certain cases.
5.4 We reserve the right to cancel or refuse an order at our own discretion with or without reason.
6. PRICE OF GOODS/SERVICE
6.1 The price of goods shall be the price quoted by us on our website next to the product, unless agreed otherwise by us in writing.
6.2 The price you see is inclusive (the price you see is the price you pay) and includes any UK applicable taxes (VAT at the current rate).
7. RISK PROPERTY AND DELIVERY
7.1 Risk of damage to or loss to your selected product(s) shall pass to you on delivery of them.
7.2 Your selected product as outlined in the arrangement will remain the property of JRLINTON and will not pass to you until we receive cleared funds payment of the full price of your selected product(s).
7.3 We will not be liable in the eventuality of late deliveries should it concerns a direct responsibility with City-Link, Royal Mail, Business Post or DHL. 
7.4 Upon receipt of your order, please ensure that everything is in good working order. If the outer packaging appears to be damaged please sign for as “damage” If there are any apparent faults, the buyer shall be entitled to return the product under the conditions set down in line 4.1 above.
8. LEGISLATION
8.1 This contract shall come under English law. We cannot be held liable for any kind of damages, material, immaterial or corporal, that arise as a result of the malfunctioning or misuse of commercial products.
8.2 The same shall apply where any alterations are made to products by their manufacturers. Our liability shall, in any case, be limited to the setting up of the product(s)  and we may not be held liable in the event of simple errors or omissions which may occur in spite of all the precautions taken in presenting the products.
8.3 In the event of a dispute, our customer services division is at your disposal with the aim of reaching the fairest, amicable settlement. Failing this, the London Commercial Court shall be the only court with jurisdiction to rule on such disputes, regardless of the place of delivery or accepted method of payment.
9. WARRANTIES AND GAURANTEES
9.1 All goods sold benefit from the guarantee of conformity during a period of between 1 and 2 years, [see line 4.3] (Directive 1999/44/EC of the European parliament and of the council of 25th May 1999), beginning with the date of delivery, without any prejudice of applicable legal guarantees.
9.2 Return costs incurred during transit are to be covered by the customer.
9.3 Meanwhile the costs due to the return of the goods will be refunded if the guarantee of conformity is applicable to the returned goods.
9.4 Any returned product(s) MUST be accompanied by a copy of your proof of purchase.
9.5 Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.
10.  FORCE MAJEURE
10.1 We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
10.2 Act of God, explosion, flood, tempest, snow, adverse weather, fire or accident;
10.3 war or threat of war sabotage insurrection civil disturbance or requisition;
10.4 acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
10.5 import or export regulations or embargoes;
10.6 strikes lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party);
10.7 power failure or breakdown in machinery.
11.  GENERAL
11.1 If any provision of this Arrangement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.
11.2 The Contract shall be governed by the laws of England.
12. WHOLE ARRANGEMENT
The terms and conditions set out in this Agreement represents the entire Agreement.

*DISCLAIMER: Every effort has been made to ensure the accuracy of all information contained within the product pages. JR Linton makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. JR Linton or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of, any electronic transmission or the accuracy of the information contained herin, even if JR Linton has been advised of the possibility of such damages. Product and manufacturer names are used only for the purpose of identification.

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